Privacy Policy for LBDesigns Last updated: 27/09/2025 LBDesigns (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, and services. 1. Who We Are LBDesigns is a UK-based company providing physical and digital items. We are the data controller responsible for your personal data. If you have any questions about this policy, you can contact us at: 📧 Email: LBDesignsS12@yahoo.com 2. Information We Collect We may collect and process the following types of personal data: Identity Data: name, title, company name. Contact Data: email address, phone number, postal address. Technical Data: IP address, browser type, cookies, website usage information. Transaction Data: payment details and purchase history (where applicable). Communications Data: messages, enquiries, or feedback you send us. 3. How We Use Your Information We use your data to: Provide our services to you. Respond to enquiries and communicate with you. Process payments and manage transactions. Improve our website, products, and services. Send marketing updates (if you’ve opted in). Comply with legal and regulatory obligations. 4. Legal Basis for Processing We process your personal data on the following grounds: Contract – to deliver services you have requested. Consent – where you have opted in to receive marketing. Legal obligation – to comply with UK law. Legitimate interests – to run and grow our business. 5. Sharing Your Information We will never sell your personal data. We may share it with: Trusted service providers (e.g., payment processors, IT providers). Professional advisers (e.g., accountants, lawyers). Government bodies where required by law. 6. International Transfers If we transfer your data outside the UK, we ensure appropriate safeguards (such as UK-approved Standard Contractual Clauses) are in place. 7. Data Retention We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. 8. Your Rights Under UK GDPR, you have the right to: Access your personal data. Correct or update inaccurate data. Request deletion of your data. Restrict or object to processing. Withdraw consent (where applicable). Data portability. To exercise these rights, contact us at [Insert email address]. 9. Cookies Our website uses cookies to improve your browsing experience. You can control cookie settings in your browser. For more details, see our [Cookie Policy]. 10. Security We implement appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. 11. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with the “last updated” date above. 12. Complaints If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk